Help
Questions & answers
The things people ask us most.
How do I print a PDF pattern?
Open the file in a PDF reader and print at 100% or “actual size” — never “fit to page”. Measure the 10 cm test square on page one before printing the rest.
What is the A0 file for?
Copy shops can print the whole pattern on large sheets, so there is no taping. Ask for A0 at 100% scale.
How do I choose my size?
Use the body measurement chart in the booklet. Pattern sizes are based on body measurements, not shop sizes.
Can I sell items I make from the patterns?
Yes, you may sell handmade items. You may not share, resell or upload the pattern files.
I can’t find my download — what now?
Your links are on the order confirmation page, in your email and under Downloads in your account. If anything is missing, write to us and we will send the files.
Can I return a pattern?
Digital patterns cannot be returned once downloaded, but faulty files are always replaced or refunded. If you have not downloaded anything yet, you can cancel within 14 days.